MarkovaX (“MarkovaX,” “we,” “us,” or “our”), a brand operated by 12852365 Canada Inc., a company incorporated in Canada, runs the online store located at markovax.com (the “Site”). We are based in Milton, Ontario, Canada.
This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. By using the Site or placing an order, you agree to the practices described here.
Payments are processed by Stripe. Your card details are entered directly through Stripe’s secure systems. We do not collect or store your full card number on our own servers. We may receive limited information from Stripe such as the last four digits of your card, the card type, and whether a payment succeeded.
We use the personal information we collect to:
We use Stripe to process payments. Stripe is a PCI-DSS compliant payment provider and handles your card information under its own privacy and security standards. We encourage you to review Stripe’s Privacy Policy to understand how it handles your data.
We do not sell your personal information. We share it only as needed to run the Site and fulfil your orders, including with:
We use cookies and similar technologies to keep the Site working (for example, to remember items in your cart and keep you logged in), and to understand how the Site is used. We use analytics tools, including Google Analytics (connected through the Google Site Kit plugin), to help us understand traffic and improve the Site. You can control or disable cookies through your browser settings, though some features of the Site may not work properly if you do.
We keep your personal information only for as long as needed for the purposes described in this Policy, and to meet our legal, tax, and accounting obligations. When it is no longer required, we take reasonable steps to securely delete or anonymise it.
We use reasonable administrative, technical, and physical safeguards to protect your personal information, and we rely on Stripe’s PCI-compliant systems for payment data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Under PIPEDA and applicable provincial laws, you have the right to:
To exercise any of these rights, contact us at info@markovax.com. We may need to verify your identity before responding.
Some of our service providers, including Stripe, may store or process your information on servers located outside Canada, including in the United States. Where this happens, your information may be subject to the laws of those countries. We take reasonable steps to ensure your information continues to be protected.
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
The Site may contain links to third-party websites or services that we do not control. This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated through the Site where appropriate. Your continued use of the Site after changes take effect means you accept the updated Policy.
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
MarkovaX — a brand of 12852365 Canada Inc.
Email: info@markovax.com
Milton, Ontario, Canada